Playa eBikes — Order Details & Contract Form

Order Summary

Please review your order details below. This information is based on your previous selection.
Order Type
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Items Ordered

Credit Card Authorization

To confirm your order, we place a temporary hold on your credit card for the deposit amount shown above. This hold helps us ensure bikes are returned safely, and nothing is charged unless needed.

By entering your card details and submitting this form, you are authorizing Playa eBikes® to place a refundable security deposit hold on your card. Here's what that means:

  • This is not a charge, just a temporary hold — like when you check into a hotel.
  • The amount held is based on the eBike's full value minus your rental fee.
  • If the bike is returned on time, with all parts and in good shape, we’ll release the hold within 7 business days.
  • If the bike isn’t returned, or it’s missing parts or damaged, we may keep part or all of the deposit — based on our Deposit Policy.
  • Submitting this form acts as your digital signature and agreement to these terms.

Your payment info is securely encrypted. Playa eBikes® never stores your full credit card number.

My billing address information is the same as my order information
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For your security and to prevent fraud, we require a government-issued photo ID. Your ID must match the name on the credit card used for this order. 🔒 Your information is used only for verification — we never store it beyond what’s necessary.

📍 Pickup or Delivery Details

All eBike rentals are pickup only at our location: Playa eBikes® – 203 Corral Rd, Nixon, NV 89424 Pickups are scheduled by appointment only, so we can prepare your bike and gear in advance. Please select a date and time that works for you. There’s a 30-minute grace window before and after your pickup time. To make changes, use the booking link sent to you by email. All times are Pacific Time (Nevada)

Pickup Details

All eBike rentals are pickup only at our location:

Playa eBikes®
203 Corral Rd, Nixon, NV 89424

Pickups are scheduled by appointment only, so we can prepare your bike and gear in advance.
Please select a date and time that works for you below.

Who's picking up the eBikes?
Who is picking up the eBikes?
Pickup Date
Select the date and time window you plan to pick up your eBike(s)
✅ Agreement Confirmation
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Our RENTAL program

Yes, we rent our eBikes! Please take a moment to read through this entire page carefully.

Our eBikes are brand new. They are waiting for you in their original packaging. (You can request assembly for a very low $25 fee which covers the cost to dispose of the packing materials in a responsible manner). Many Burners cannot bring their eBikes back to their default life. If you wish to rent the eBike, here are the steps and terms/conditions we request you follow:

  1. Pay the eBike Deposit: Choose “Rent” when selecting your product on the product page. The amount at checkout will be the same.
  2. Schedule your Pickup: after submitting the order, you will receive an email with your receipt and a dedicated link to schedule to eBike pickup time
  3. Schedule your return: you will receive an additional email with a dedicated link to schedule your return. 
  4. Get $150 Refund (for the “Eco” and $200 for the “Premium”): We will refund $150 (for the “Eco”) or $200 (for the “Premium) for any eBike that is in proper working order. The playa is hard on everything, we know. But we cannot accept returns that are broken or missing parts. We request you return it with a charge in the battery so we can test it. Also, please remove all lighting and decorations. We reserve the right not to provide a refund based on our inspection of the eBike. By selecting the “Rental Program,” you agree to allow our on-site team member to be the final decision maker in the assessment.
 
We will keep our ears open to news of how Exodus is going. We understand it can be unpredictable. But if you miss your scheduled day and time, we cannot guarantee we will be there to accept your return. You must keep in touch with us.

All Rentals are non-refundable unless expressed otherwise by Playa eBikes in writing. If you fail to bring your eBike back we will keep the deposit paid.