Our Story

Hi! I'm ARI!

I’m a 5-year Burner thanks to my brother Ben. He’s been a camp lead for the past 10 years. In 2022, I noticed a serious increase in the use of eBikes on playa. I’ve had a passion for bikes and sustainable travel my whole life, opening my first retail bike business in 2019.

Playa eBikes,electric bikes,TTITD,sustainability,accessibility,Black Rock Desert,NV

The 9 pillars of Playa eBikes

Playa eBikes,electric bikes,TTITD,sustainability,accessibility,Black Rock Desert,NV

Important

We are not affiliated in any way with the Burning Man Project.

We are just Burners trying to do some good in the world and be able to feed our kids and pets.

Empower People
Empower People
Read More
At Playa eBikes, we empower our customers and team members to discover their inner resources and develop self-reliance. We provide the tools, support, and knowledge needed to help individuals confidently navigate and enjoy their eBike adventures.
Always Listen
Always Listen
Read More
We encourage active participation from our customers, partners, and team members. By sharing ideas, feedback, and skills, we can work together to create innovative eBike solutions and a thriving community around our shared passion for sustainable exploration.
Love Thy Neighbor
Love Thy Neighbor
Read More
We recognize the importance of collaboration and cooperation for success. Playa eBikes actively seeks opportunities to partner with local businesses, organizations, and community members to promote and support sustainable transportation and environmental stewardship.
Gibe Back
Gibe Back
Read More
We are committed to providing exceptional value and service to our customers. Our focus is on creating memorable experiences through unexpected acts of generosity.
Don't Exploit
Don't Exploit
Read More
Our primary focus is on fostering genuine connections with our customers and community. We abstain from exploitative advertising or marketing practices and instead prioritize trust, transparency, and authenticity in all our interactions.
Almost Everyone Matters
Almost Everyone Matters
Read More
At Playa eBikes, we embrace the uniqueness of every individual, regardless of their background, preferences, or experience with eBikes. However, we don’t serve assholes.
Don't be an Asshole
Don't be an Asshole
Read More
We ensure that our operations, products, and practices comply with all applicable laws and regulations. Furthermore, we strive to give back to our community through quality customer service, sponsorships, and environmental initiatives.
Respect Home
Respect Home
Read More
We are committed to minimizing our environmental footprint by promoting responsible eBike use, and encouraging sustainable travel practices. Our goal is to leave our community and the environment better than we found it.
Live Now
Live Now
Read More
At Playa eBikes, we believe in seizing the moment and taking action. We are dedicated to addressing our customers' needs promptly and effectively, as well as embracing change and innovation to keep our business agile and responsive in a rapidly evolving industry.
Previous
Next

Our core values

Playa eBikes,electric bikes,TTITD,sustainability,accessibility,Black Rock Desert,NV

Sustainability

We are committed to reducing our environmental impact and promoting sustainable practices. We partner with suppliers who share this value, and promote environmentally conscious transportation through marketing and outreach efforts.

Playa eBikes,electric bikes,TTITD,sustainability,accessibility,Black Rock Desert,NV

Accessibility

We are committed to making electric bikes accessible to as many people as possible. We provide a referral program, low-income and pre-owned pricing, as well as ways to customize our eBikes to meet each individual style and needs. Also, we promote eBiking as a viable mode of transportation for people of all ages and abilities.

Playa eBikes,electric bikes,TTITD,sustainability,accessibility,Black Rock Desert,NV

Innovation

We are committed to pushing boundaries and exploring new ideas in the electric bike industry. We are investing in research and development to create new bike technologies, collaborating with other innovative companies and individuals, and constantly striving to improve the design, performance, and functionality of electric bikes.

Our core values

Playa eBikes,electric bikes,TTITD,sustainability,accessibility,Black Rock Desert,NV

Our RENTAL program

Yes, we rent our eBikes! Please take a moment to read through this entire page carefully.

Our eBikes are brand new. They are waiting for you in their original packaging. (You can request assembly for a very low $25 fee which covers the cost to dispose of the packing materials in a responsible manner). Many Burners cannot bring their eBikes back to their default life. If you wish to rent the eBike, here are the steps and terms/conditions we request you follow:

  1. Pay the eBike Deposit: Choose “Rent” when selecting your product on the product page. The amount at checkout will be the same.
  2. Schedule your Pickup: after submitting the order, you will receive an email with your receipt and a dedicated link to schedule to eBike pickup time
  3. Schedule your return: you will receive an additional email with a dedicated link to schedule your return. 
  4. Get $150 Refund (for the “Eco” and $200 for the “Premium”): We will refund $150 (for the “Eco”) or $200 (for the “Premium) for any eBike that is in proper working order. The playa is hard on everything, we know. But we cannot accept returns that are broken or missing parts. We request you return it with a charge in the battery so we can test it. Also, please remove all lighting and decorations. We reserve the right not to provide a refund based on our inspection of the eBike. By selecting the “Rental Program,” you agree to allow our on-site team member to be the final decision maker in the assessment.
 
We will keep our ears open to news of how Exodus is going. We understand it can be unpredictable. But if you miss your scheduled day and time, we cannot guarantee we will be there to accept your return. You must keep in touch with us.

All Rentals are non-refundable unless expressed otherwise by Playa eBikes in writing. If you fail to bring your eBike back we will keep the deposit paid.