Purpose

This policy clarifies the relationship between Playa E-Bikes and the Burning Man Organization (ORG) and outlines the limitations on services and deliveries for customers attending the Burning Man event.

Scope

This policy applies to all customers purchasing or renting E-bikes from Playa E-Bikes, particularly those intending to use the E-bikes at the Burning Man event.

Affiliation Disclaimer

No Affiliation:

  • Playa E-Bikes is not affiliated with, endorsed by, or connected in any way with the Burning Man ORG.
  • Any use of our products at the Burning Man event is entirely at the discretion of the customer and is not associated with Playa E-Bikes.

On-Site Services and Deliveries

No On-Site Deliveries:

  • Playa E-Bikes does not offer on-site delivery services to the Burning Man event or its surrounding areas.
  • Customers are responsible for transporting their purchased or rented E-bikes to and from the event.

No On-Site Services:

  • Playa E-Bikes does not provide on-site maintenance, repairs, or support services at the Burning Man event.
  • Any service or support required for the E-bikes during the event must be handled by the customer independently.

Customer Responsibility

Transport and Use:

  • Customers choosing to take their E-bikes to the Burning Man event are solely responsible for the transport, use, and care of the E-bike.
  • Playa E-Bikes is not liable for any damages, malfunctions, or issues arising from the use of the E-bike at the event.

Pre-Event Preparation:

  • Customers are advised to thoroughly inspect and prepare their E-bike before attending the event, ensuring it is in good working condition.
  • Any necessary maintenance or repairs should be completed prior to attending the event.

Contact Information

Customer Support:

For any questions or concerns regarding this policy or the use of E-bikes at the Burning Man event, customers can contact Playa E-Bikes customer support prior to the event.

Compliance

Policy Updates:

Review and update this policy regularly to reflect any changes in company practices or relevant external factors.

Acknowledgment

By signing below, the customer acknowledges understanding and acceptance of this policy, including the lack of affiliation with the Burning Man ORG and the limitations on services and deliveries to the Burning Man event.

Customer Signature ____________________________ Date ____________

Company Representative ____________________________ Date ____________

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