Our Story

Hi! I'm ARI!

I’ve been heading out to the desert for five years now, thanks to my brother Ben—he’s been a camp lead for over a decade. Back in 2022, I noticed more and more folks using electric bikes out there. I’ve always been into bikes and sustainable travel—opened my first shop in 2019.

Playa eBikes,electric bikes,TTITD,sustainability,accessibility,Black Rock Desert,NV

The 9 pillars of Playa eBikes

Playa eBikes,electric bikes,TTITD,sustainability,accessibility,Black Rock Desert,NV

Important

We’re not affiliated with the Burning Man Project. We’re just a team of riders and builders trying to offer something good—and maybe make life easier for a few folks along the way.

Empower People
Empower People
At Playa eBikes, we empower our customers and team members to discover their inner resources and develop self-reliance. We provide the tools, support, and knowledge needed to help individuals confidently navigate and enjoy their eBike adventures.
Always Listen
Always Listen
We encourage active participation from our customers, partners, and team members. By sharing ideas, feedback, and skills, we can work together to create innovative eBike solutions and a thriving community around our shared passion for sustainable exploration.
Love Thy Neighbor
Love Thy Neighbor
We recognize the importance of collaboration and cooperation for success. Playa eBikes actively seeks opportunities to partner with local businesses, organizations, and community members to promote and support sustainable transportation and environmental stewardship.
Gibe Back
Gibe Back
We are committed to providing exceptional value and service to our customers. Our focus is on creating memorable experiences through unexpected acts of generosity.
Don't Exploit
Don't Exploit
Our primary focus is on fostering genuine connections with our customers and community. We abstain from exploitative advertising or marketing practices and instead prioritize trust, transparency, and authenticity in all our interactions.
Almost Everyone Matters
Almost Everyone Matters
At Playa eBikes, we embrace the uniqueness of every individual, regardless of their background, preferences, or experience with eBikes. However, we don’t serve assholes.
Don't be an Asshole
Don't be an Asshole
We ensure that our operations, products, and practices comply with all applicable laws and regulations. Furthermore, we strive to give back to our community through quality customer service, sponsorships, and environmental initiatives.
Respect Home
Respect Home
We are committed to minimizing our environmental footprint by promoting responsible eBike use, and encouraging sustainable travel practices. Our goal is to leave our community and the environment better than we found it.
Live Now
Live Now
At Playa eBikes, we believe in seizing the moment and taking action. We are dedicated to addressing our customers' needs promptly and effectively, as well as embracing change and innovation to keep our business agile and responsive in a rapidly evolving industry.

Our core values

Playa eBikes,electric bikes,TTITD,sustainability,accessibility,Black Rock Desert,NV

Sustainability

We work to reduce our environmental footprint. That means better supply choices, smarter packaging, and encouraging our community to travel lighter.

Playa eBikes,electric bikes,TTITD,sustainability,accessibility,Black Rock Desert,NV

Accessibility

We offer different pricing options and support riders of all backgrounds. Our bikes are for everyone—no gatekeeping, no jargon, just gear that works.

Playa eBikes,electric bikes,TTITD,sustainability,accessibility,Black Rock Desert,NV

Innovation

We’re always improving. Whether it’s smarter batteries, better handling, or custom features, we’re building bikes that match how real people ride.

Our core values

Playa eBikes,electric bikes,TTITD,sustainability,accessibility,Black Rock Desert,NV

Our RENTAL program

Yes, we rent our eBikes! Please take a moment to read through this entire page carefully.

Our eBikes are brand new. They are waiting for you in their original packaging. (You can request assembly for a very low $25 fee which covers the cost to dispose of the packing materials in a responsible manner). Many Burners cannot bring their eBikes back to their default life. If you wish to rent the eBike, here are the steps and terms/conditions we request you follow:

  1. Pay the eBike Deposit: Choose “Rent” when selecting your product on the product page. The amount at checkout will be the same.
  2. Schedule your Pickup: after submitting the order, you will receive an email with your receipt and a dedicated link to schedule to eBike pickup time
  3. Schedule your return: you will receive an additional email with a dedicated link to schedule your return. 
  4. Get $150 Refund (for the “Eco” and $200 for the “Premium”): We will refund $150 (for the “Eco”) or $200 (for the “Premium) for any eBike that is in proper working order. The playa is hard on everything, we know. But we cannot accept returns that are broken or missing parts. We request you return it with a charge in the battery so we can test it. Also, please remove all lighting and decorations. We reserve the right not to provide a refund based on our inspection of the eBike. By selecting the “Rental Program,” you agree to allow our on-site team member to be the final decision maker in the assessment.
 
We will keep our ears open to news of how Exodus is going. We understand it can be unpredictable. But if you miss your scheduled day and time, we cannot guarantee we will be there to accept your return. You must keep in touch with us.

All Rentals are non-refundable unless expressed otherwise by Playa eBikes in writing. If you fail to bring your eBike back we will keep the deposit paid.