Any questions, be sure to email us at referral@playaebikes.com
Click the Calendly link in the purchase confirmation email to schedule your estimated time and day for your Playa eBike Pickup Up
The pick up location will be between Nixon, NV. When you arrive at the pick up location, please make sure:
That’s it! It is as simple is that. You eBike will be waiting for you assembled or non assembled (choose at checkout.)
Yes, we rent our eBikes! Please take a moment to read through this entire page carefully.
Our eBikes are brand new. They are waiting for you in their original packaging. (You can request assembly for a very low $25 fee which covers the cost to dispose of the packing materials in a responsible manner). Many Burners cannot bring their eBikes back to their default life. If you wish to rent the eBike, here are the steps and terms/conditions we request you follow:
We take pride in offering exclusively brand-new, unused eBikes for sale. Thus, a used bike cannot be resold. Our convenient buyback program ensures you can receive partial and intended for:
1. Burners returning a new eBike that has never been used.
2. Burners that purchased the eBike for the event but do not intend on taking it back with them and need to dispose of it. The program works as follows:
Unopened Box ($250): You have a Playa eBike that remains in its original packaging, and you have not opened the box.
Open Box ($150): You have taken the eBike out of its original packaging but have not used it.
Lightly Used ($100): You have used your Playa eBike, but it appears to be in like-new condition, with no visible cosmetic or physical signs of usage.
Save the environment ($50): You bring in your Playa eBike, which shows clear signs of usage.