How do I coordinate a pick-up slot for my eBike?
Customers are required to coordinate a pick-up slot. An email with detailed instructions and scheduling options will be sent around August 10th.
What are the pickup hours?
We understand that exact arrival times can be difficult to plan. Therefore, your eBike will be available for pickup 24/7. However, you must schedule an appointment with a 2-hour window at least 24 hours in advance. If your plans change, please inform us promptly to ensure a smooth process. Arriving without a scheduled appointment may […]