- July 1, 2025Deposit Refund Timing Your deposit is reviewed and processed after the eBike has been returned and inspected. If there are…
- July 1, 2025Lost Key or Charger Policy If you return your eBike without one or more included accessories—such as a key or…
- July 16, 2024Accessory Requirements for Returns All included accessories—both keys, the charger, and the battery—must be returned with your eBike. Failure to…
- July 16, 2024Yes — Explore Our Full Line of Playa-Ready eBike Accessories We offer a wide range of accessories to enhance your…
- July 16, 2024Your Playa eBike Ships Mostly Assembled — Just a Few Simple Steps Left Playa eBikes® arrive approximately 85%–90% assembled. The…
- July 16, 2024Can I Get My eBike Delivered to Burning Man? No, we do not offer on-site delivery or servicing at Burning…
🔥 Burn 2026: Aug 27 – Sep 7. Reserve your Nixon pickup window now. • Free Nixon pickup — right on the road to the gate