| Category |
Cost |
| Missing Battery and/or Keys |
$150.00 |
| Missing/Non Working Charger |
$75.00 |
| Cleaning Fee |
$50.00 |
| Damage to eBike requiring repair |
$75.00 |
| Non-Operational/Total Loss |
$200.00 |
| eBike Not Returned |
$200.00 |
| Model |
Purchase Price |
Rental Price |
Rental Deposit |
| Extreme |
$1,399.00 |
$950.00 |
$449.00 |
| Elite |
$1,199.00 |
$825.00 |
$374.00 |
| Standard |
$699.00 |
$499.00 |
$200.00 |
| Eco |
$599.00 |
$399.00 |
$200.00 |
The deposit may be partially or fully forfeited if the eBike is returned with any damaged parts, missing accessories, or if it is not in fully operational condition. Here is the list of items and their associated costs (what we will deduct from your deposit). If you have any concerns about charges, please submit a […]
If the eBike is returned with any damaged parts, the cost of repairs will be deducted from the deposit. If the damage is extensive, the entire deposit may be forfeited.
Yes, you will be informed of any deductions from your deposit along with an explanation of the reasons and the costs involved.
You can contact Playa eBikes® customer support about the deposit at:
Here are the deposit rates:
The deposit will be released once the eBike is returned in fully operational condition, moderately clean, and with all included accessories (both keys, charger, and battery) at the designated pick-up/drop-off station.
