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Important Safety & Policy Notice for Multi-Rider Use

While some Playa eBike models — such as the Elite and Extreme — are powerful enough to carry more than one person, Playa eBikes® does not endorse or authorize multi-rider use under any circumstances.

Why Multi-Rider Use Is Not Permitted

Battery Performance & Wear Considerations

Riding with a second person may place additional strain on the motor, frame, and braking system — and significantly reduce battery life and riding range. These effects are not covered under our standard warranty or performance expectations.

Legal and Liability Statement

Riders assume all responsibility and liability for any outcomes resulting from unauthorized multi-passenger use. Playa eBikes® is not liable for injury, equipment failure, or damage resulting from use outside the manufacturer’s intended design specifications.

Our Recommendation

For your safety and to ensure full warranty and rental coverage, Playa eBikes® should be used by one rider at a time. If you require transport for two people, we recommend considering two individual bikes.

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